Hello! This is an excellent question that helps clarify our core value. At Phan's, we specialize in Bespoke, and the most exquisite difference lies in the pattern.

Unlike Made-to-Measure (MTM), which only adjusts a pre-existing pattern, Bespoke is a journey where we create a completely new and unique pattern exclusively for your body shape. This not only provides an absolute perfect fit but also a deeply personalized experience, resulting in a one-of-a-kind creation.

Hello! We are delighted to share the journey of creating a Bespoke masterpiece at Phan's. Our process is meticulously designed in 5 steps to ensure perfection:

1. Book an Appointment & Consultation: We'll have a conversation to understand your desires, style, and choose what's best for you.
2. Deposit & Measurements: Your detailed measurements will be carefully taken to create your exclusive pattern.
3. First Fitting: This is the soul of Bespoke. You will try on the garment while it's still being constructed, allowing us to make adjustments directly on your body.
4. Final Fitting & Collection: A final check to ensure everything is perfect before the masterpiece is yours.
5. Pickup & Measurement Storage: You receive the finished product, and we will store your measurements for life for future orders.

➡️ To begin this journey and receive a 3% discount, please book a consultation appointment here: https://koalendar.com/e/phantailor.

Dear friend,

For a Bespoke piece to be crafted to the highest quality, our standard completion time is 5 working days. This timeframe allows us to conduct crucial fitting sessions, which help us tailor the garment perfectly to your body.

We understand that sometimes you have special occasions and need a garment urgently. In such cases, we can support completion within 2-3 days. However, to ensure the best outcome, we kindly ask you to discuss this with us in advance.

Hello, typically, you will need about 2 fitting sessions for us to create a perfect masterpiece.

• The first fitting is the most crucial. This is when we shape the main structure of the garment on your body and make major adjustments to ensure proper fit and proportion.
• The second fitting (usually the final one) is for us to fine-tune the smallest details like sleeve length, waist suppression, etc., ensuring absolute perfection before delivering the product to you.

Hello! Phan's Custom Tailor is proud to offer premium tailoring services for both men and women, helping everyone express their unique style. Our products include:

• For Men: Vests, Suits (2 & 3-piece), Trousers, Dress Shirts, Blazers/Jackets, Waistcoats.
• For Women: Vests, Suits, Trousers, Suit Skirts.

If you have any other special ideas, please don't hesitate to share them with us!

Hello! We believe that fabric is the soul of a garment. Therefore, Phan's always selects and directly imports high-quality fabrics from fashion capitals and countries renowned for their textile industries, such as Europe (UK, Italy), South Korea, China, India, Japan, and more.

The best way to appreciate them is to feel them. We invite you to visit our store to explore the world of fabrics with us!

Hello, with Bespoke, the customization possibilities are endless, and that's what makes it so special. You have full control over every detail to create a piece that truly reflects your personality:

• Lapel Style: Notch lapel, peak lapel, shawl lapel...
• Pockets: Flap pockets, jetted pockets, slanted pockets...
• Buttons: Number of buttons, material (horn, mother-of-pearl...), color.
• Vents: No vent, center vent, double vents.
• Other Details: Thread color, buttonhole style, and especially the inner lining with hundreds of unique colors and patterns to choose from.

Don't worry if it seems overwhelming; we will be by your side to consult and help you make the most suitable choices.

Hello, thank you for your interest. At Phan's, we believe this is not just a cost, but a worthy investment in your style and confidence. This investment includes a 1-on-1 consultation experience, premium materials, a handcrafted Bespoke process, and our "Lifetime Alterations" policy.

To give you an idea, here are our starting prices:

• 2-Piece Suit (Jacket & Trousers): from 6,800,000 VND
• 3-Piece Suit (Jacket, Trousers & Vest): from 8,400,000 VND
• Dress Trousers: from 2,200,000 VND
• Custom Shirt: from 1,300,000 VND

For the most accurate quote, we cordially invite you to book a direct consultation.

Hello, yes. The deposit is an important part of the Bespoke process. It signifies a mutual commitment and allows us to begin sourcing materials specifically for you.

• Deposit: We require 50% of the total order value upon confirmation.
• Final Payment: The remaining 50% is due at the final fitting or when you collect your finished garment.

We accept various flexible payment methods including cash (with a 3% discount), bank transfer, and credit/debit cards.

Hello! To provide you with the most private, focused, and complete experience, we strongly encourage you to book an appointment in advance. This ensures our two founders can dedicate their full time and attention to listening to and consulting with just you.

✨ And as a special thank you, booking in advance also makes you eligible for a 3% discount on your total bill!

➡️ Please choose the most convenient time for you here to not miss out on this offer: https://koalendar.com/e/phantailor

Hello, absolutely. To ensure your visit is as convenient and comfortable as possible, the Saigon Pearl area has ample parking for both motorbikes and cars in the B2 basement level. You can rest assured when visiting us for consultations and fittings.

Hello! Absolutely. This is our pride and strongest commitment. Phan's Custom Tailor offers a Lifetime Alterations service, free of charge, for all garments made by us.

Even as time passes and your body shape changes slightly, don't worry! We will always be here to ensure your garment fits as perfectly as it did on day one.

Hello, we understand that the human body is always changing. Our lifetime alterations policy was created to accompany you on this journey.

For minor weight fluctuations (typically within 4-6kg), we can easily adjust your garment completely free of charge. For more significant changes, we will need to inspect the garment's structure directly to provide the best solution. Sometimes, creating a new garment might be the optimal choice to ensure a perfect fit and form.

Hello, thank you for trusting our craftsmanship.

We do offer professional alteration services for tailored garments you bring from other places. However, to ensure the best consultation quality and an accurate quote, please bring the garment to our store so our founders can inspect it directly and propose the most suitable solution.

➡️ Please book an appointment for a detailed consultation: https://koalendar.com/e/phantailor

Hello, absolutely! Once you become a Phan's customer, your unique pattern and measurements are carefully stored for life.

This makes your future orders incredibly convenient and fast, whether you visit in person or order remotely. Furthermore, as a loyal customer, you will always receive a special 10% discount from us!

Hello, that's an excellent question. To ensure the highest quality and compatibility with our Bespoke tailoring techniques, Phan's currently works exclusively with fabrics that we have personally selected and imported.

This allows us to have complete control over the quality, from the raw materials to the final garment delivered to you, and ensures that the fabric's structure and drape will result in the perfect suit you expect.

Hello, thank you for sharing your inspiration!

We are very happy to use your images or an existing garment as inspiration to create with you. However, the core value of Bespoke is to create a unique piece that perfectly fits your body and style, not to make an exact copy.

Bring your ideas to us, and together, we will transform them into the best possible version, made just for you.